Awesome job! Great customer service. Quality, honest work. Love the non-toxic cleaning materials. Thanks James!
Let’s face it, not all fine rug cleaners are the same. Is it worth it to go with the cheapest price out there? As we explore what to look for in a reputable fine rug cleaner for your home.
Don’t just pick the cheapest company out there. The old adage of ‘you get what you pay for’ is never truer when it comes to textile cleanings. Sure, you may find one for an unbelievably low price but be sure to ask what does this include? Did you know that some unscrupulous companies charge for using the cleaning solution? Here at The Specialists, we do not charge extra for something so basic.
One very important thing is to take a look at the ratings given to them by other consumers. It is important to note that ratings on sites such as Better Business Bureau, Angie’s List and Yelp cannot be paid for. These ratings and going through to read the reviews should give you a very good idea of the quality of service you are going to receive. Do note that here at The Specialists, we have excellent reviews on Better Business Bureau, Angie’s List and Google. We also have won the Angie’s List Super Service Award 7 years in a row! We have an excellent standing with the Better Business Bureau. With Yelp, we have over 100 5-star ratings. From the Granite Bay, Folsom, Roseville, Rocklin we have won the Style Magazine award.
Another important question is to find out if all of their technicians are trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC). This is important for several reasons. You want to know that not just the owner, but the technician is IICRC Certified. The IICRC has established globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries. This is an intensive training that helps the technician(s) to be confident they know how to handle any cleaning situation.
Check out the company’s webpage. Is it professional and updated regularly?
We are confident in our ability to provide you with the best and most knowledgeable service out there. We are constantly educating ourselves on the latest techniques as well as taking regular training and refresher courses. Our equipment is regularly maintained to provide the best service possible.
From Davis, to El Dorado Hills, Folsom, Lincoln and all points in between, we are here to keep you informed and keep your Oriental rugs looking their best. Be sure to check out our before and after gallery to see our work.